Q) How long will it take for my order to arrive?
A) It will take between 2 to 7 weeks for your order to arrive. we know this is a long time to wait (not as long as the wait for baby to arrive) so we try to compensate a little with FREE SHIPPING.
Q) Will my order arrive in one package?
A) No. We ship from multiple suppliers to offer you the best selection to choose from.
Q) At what point should I contact you about an item that hasn't arrived?
A) Please give it 8 weeks just to ensure the item wasn't delayed by natural circumstances. At 8 weeks your product should be there and you should contact us immediately if it hasn't arrived.
Q) I am not happy with the item, what do I do?
A) We want all of our customers to be satisfied. Although we know we can't make everyone happy all the time, we like to try. Please contact us immediately at [email protected] and we will do our very best to assist you and resolve the issue.
Q) What if you don't carry the item I'm looking for?
A) Please send us an email, preferably with a photo of the item, and we will see if we can get it for you. If not we will attempt to point you in the direction of someone who may be able to! We want nothing more than for you to find the perfect items for your little one.
Q) I'm a USA small business owner and think my product would be an amazing addition to your store. How do I get in contact with you?
A) You can contact us by Email at [email protected] Please be prepared to show an actual product, as we don't do manufacturing. Thank you for your interest.
Q) How long does it take to get a response to an email?
A) We love our job and therefore our customers and so we try to answer all emails within 24hrs. Even if it's just to let you know we are working on an answer or response.
DON'T SEE YOUR QUESTION? SHOOT US AN EMAIL AND WE WILL DO OUR VERY BEST TO ANSWER YOUR QUESTIONS. [email protected]